cozilo.shop
  1. Why are the prices so low?

Due to continuous losses, the merchant has decided to clear out existing curtain inventory at a loss. All items are sold at discounted prices, in limited quantities, while supplies last.

  1. Where are the goods shipped from?

All orders are shipped from our US warehouse.

  1. How long does it take to ship after I place my order?

Orders are processed on the same day, and we will arrange shipment as soon as possible after successful payment.

  1. How long does shipping take?

Under normal circumstances, shipping takes approximately 2 business days.

  1. Is there an order tracking service?

Yes, you can track your order’s delivery progress using the logistics information after it has been shipped.

  1. Can I return the goods after receiving them?

Yes. You can apply for a return within 30 days of receiving the goods.

  1. How long does it take for the refund to arrive?

After the return is approved, we will complete the refund processing within 3 business days. The exact arrival time may vary depending on the payment institution.

  1. Will the goods be restocked after they are sold out?

No. This is a clearance sale; goods will not be restocked after they are sold out.

  1. Can I cancel my order after placing it?

If your order has not yet been shipped, you can contact customer service to request cancellation; if your order has already been shipped, please follow the return process.

  1. How long will this clearance sale last?

The sale will continue until all stock is sold out. The end time depends on the actual stock situation.

Special Note

Due to continuous losses, the merchant has decided to clear out all curtain inventory at a loss. We will continue to provide normal order processing, logistics, and after-sales service. Thank you for your understanding and support.

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