REFUND POLICY

Thank you for purchasing our curtains.

Due to ongoing losses, we have decided to clear out our existing curtain inventory at a loss. Although this is a clearance sale, we will still provide return and refund services according to this policy.

Return Period

Customers can apply for a return within 30 days of receiving the goods.

Return Conditions
Returns are accepted for: goods with quality issues; goods that do not match the order; unused goods in good condition.
To return an item, please contact customer service for return instructions and address.

Return Process
Submit a return request; return the goods according to the information provided by customer service; we will review the returned goods upon receipt; refunds will be processed after approval.

Refund Instructions
Refund processing time: within 3 business days after receiving the returned goods and approving the refund; refunds will be returned to your original payment account; actual arrival time may vary depending on the processing speed of the bank or payment institution.

Shipping and Delivery Information

Shipping Location: USA
Order Processing Time: Same Day Processing

Shipping Time: Approximately 2 Business Days
Non-Returnable Items

The following conditions may not qualify for returns:

Items damaged by human error;
Items returned after the 30-day return period;
Items severely affecting resale and not due to quality issues.

Special Note

Due to ongoing losses, the merchant has decided to clear out all curtain inventory at a loss. All items are available in limited quantities while supplies last. During the clearance sale, we will continue to provide normal order processing, logistics, return, and refund services to protect consumers’ legal rights.

For return address or further assistance, please contact our customer service team for relevant information.